Contact Information

We're Here to Help

At The Pointer Trading Co., we believe every customer deserves exceptional service. Whether you have a question about an order, need assistance with a product, or simply want to get in touch, we're here to help.

Customer Support

Email: thepointertradingco@gmail.com

Mailing Address:

The Pointer Trading Co., LLC
PO Box 122
Pelham, NC 27311
United States

We strive to respond to all inquiries within 1–2 business days.

Messages received after business hours, on weekends, or on major holidays will be answered as soon as possible on the next business day. We appreciate your patience and understanding as we're a small business dedicated to providing thoughtful, personal customer service.

If you're contacting us about an order, please include your order number so we can assist you more efficiently.

Thank you for supporting our small business. We truly appreciate your trust and the opportunity to serve you and your family. Our hope is that every product we offer inspires time outdoors, meaningful traditions, and a life well lived.